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View the baggage webpage for information on filing a claim.
A guide to your rights as a passenger is available from the Department of Transportation (DOT).
Yes, the airport offers tours. If your class, group, or after school club is learning about aviation, weather, economic opportunities, or you just think coming out to the airport would be a cool idea, we would love to have you.
The Airport Fire & Rescue Truck and Fire Fighters may be available to come down and give a talk about what their job is like. The fire fighters can show some of their equipment and may spray some water from the large fire truck.
Depending on the age and size of the group we can tailor a tour to your groups specific need or desire. We also have a room available that can be used to show films, or other teaching aids are also available.
Tours are given from 9:00 am to 4:00 pm, Monday through Friday year-round. Please call the Airport Administrative office at (970) 382-6051 to schedule, or fill out a Tour Request form.
International TravelYou should arrive at the airport two hours before your scheduled departure time.
The City of Durango has adopted the Colorado Model Municipal Records Retention Schedule. This schedule, which is available for you to search and use online, describes how long the various types of City records must be kept. For your benefit a single searchable 154-page PDF file of the entire Schedule is located here on the City’s website (the multi-page index is at the end of that document).
To recognize some of the persons of Durango buried in this beautiful cemetery, we have produced two biographical walking tours, each with an accompanying map and index. One is an overall tour of Greenmount, focusing on 72 grave sites; the other takes you to the burial sites of the 158 individuals who were buried during the time frame of the 1918/19 Spanish Flu epidemic. Both tour guides are accessible on the Learn More About Durango page on this website (along with their maps, which are a separate download there).
The City’s online GIS (Geographic Information Systems) headstones data (accessed at the GIS viewer on the City’s website) may also be interesting to you. The last page of the introductory general walking tour explains how to zero in on plots and/or names in Greenmount Cemetery, and includes photos of headstones.
The tour booklets and the map/index one-sheet insert for each walking tour are also available for free on the rack inside the lobby of City Hall, but are not mailed out.
If you have a particular question regarding the City’s records pertaining to a particular personal name and/or plot location at Greenmount, feel free to email the Records Administrator,
The City of Durango is currently in a public-private partnership with Table to Farm Compost. Visit www.tabletofarmcompost.com to sign up for curbside compost collection.
Table to Farm Compost serves all addresses within Durango city limits. You can check service availability at your address during the signup process. If you live outside city limits, contact Table to Farm Compost at firstname.lastname@example.org or 970-601-3113 to find out if service is available in your area.
Yes. Table to Farm Compost offers a wide variety of service packages for customers of different sizes. Visit Table to Farm Compost to see options for business and larger scale service options.
What you can compost depends on what service or at-home process you use. In general, items like vegetables, fruits, coffee grounds, and unbleached paper towels, are the most easily compostable.
For a full list of what can be composted through Table to Farm, please visit their website.
If you follow City of Durango and Table to Farm guidelines, wildlife conflict should not be an issue with your collection bucket. For curbside compost pickup, please remember to only put your bucket out on the morning of your collection day (between 6 and 8 a.m.). Make sure the lid is on and fully sealed, and do not leave your bucket out at night.
At-home composting must follow the city codes for composting in order to help prevent wildlife conflict.
No. The city of Durango and Table to Farm Compost are currently partnering on outreach and education to encourage more residents and businesses to sign up for compost collection voluntarily.
In the coming years, the city will be evaluating the feasibility of expanding city-wide food waste diversion and composting services. Landfills are the third-largest source of human caused methane emissions and food waste makes up approximately 20% of residential waste in Durango. Reducing waste and increasing composting will be critical to achieving the city's adopted sustainability and greenhouse gas emissions goals.
The current agreement between the City of Durango and Table to Farm Compost does not exclude other compost service providers from operating within city limits. All compost service providers, including Table to Farm Compost, must obtain a permit to operate from the City of Durango. When signing up for service, be sure to ask your provider if they are permitted.
Placing a couple of handfuls of sawdust or shredded paper products at the bottom of a compost bin helps to mitigate smells and keep buckets clean. Table to Farm Compost service customers can request sawdust at any time and some will be dropped off on your next pick up day.
Residential service through Table to Farm Compost provides one 5-gallon bucket which is picked up once per week. This is usually enough for a family of 4-5 that produces an average amount of food waste, but you can request additional buckets for a small additional cost.
If you are concerned about producing more than 5 gallons of food waste per week, first try to identify the top sources of your food waste. See if there are ways to reduce the amount of food waste you generate each week before asking for additional buckets.
You might be surprised to learn that many things other than just food waste can be composted. For example, Table to Farm accepts coffee grounds, vacuum contents, grass clippings, hair clippings, unbleached paper towels and shredded paper products.
Compostable waste is transported to their local compost facility and turned into finished compost and artisan soils. Many local farmers use Table to Farm Compost products, as well as nurseries in the surrounding counties.
There many different types of electric vehicles (EVs). For Durango’s EV planning purposes, we are looking at two main categories when we generally refer to EVs:
The EPA’s Green Vehicle Guide and the US DOE Alternative Fuels Data Center are both great resources for information on electric vehicles and charging stations. Learn more about EV ownership, the benefits of EVs, and nation-wide efforts to transform our transportation system.
The State of Colorado Zero Emissions Vehicles page has information on the state’s Electric Vehicle Plan 2020, grant programs, and tax credit programs.
The length of time it takes to fully charge a vehicle depends on many factors including the vehicle itself, the kind of charger being used, and how empty the battery is when you begin charging. Many EV users think in terms of “miles per hour of charging” or how much range you get from charging a vehicle for a certain amount of time.
The US DOE Alternative Fuels Data Center and the EPA Green Vehicle Guide both have great information on the different plug types, including pictures. Most charging station info apps and websites explain what plug type is available at different stations. See “Where can I charge my electric vehicle in Durango?” in this FAQ for more information on these apps and websites.
The easiest way to find charging in Durango, or anywhere, is to use apps like PlugShare and Open Charge or websites like the US DOE Alternative Fueling Station Locator. These sites let you filter by charger type, price, and other features.
The city currently owns and operates electric vehicle charging stations at the City of Durango Transit Center, 250 W. 8th St, and there are plans to expand to other city-owned locations in the future.
The typical battery range for all-electric battery-only EVs is now between 200 and 300 miles for new models, with some models achieve a range as high as 400 miles.
Plug-in hybrid (PHEV) models have typical battery ranges of 15-60 miles, and then the fuel-powered engine adds another 200-300 miles of range. This means that many PHEVs can achieve a typical day’s driving needs on battery alone for most people.
Visit FuelEconomy.gov to find an EV that would best suit your needs.
All fully electric vehicles should be able to use the new fast charging stations at the Transit Center. Some plug-in hybrid models support DC fast charging, but some do not. Each DC fast charging station has two connector types that fit different vehicles. The CHAdeMO connector fits most Nissan, Mitsubishi and Kia electric vehicles while the CCS/SAE combo connector fits nearly all other vehicles. Tesla owners will need a CHAdeMO-Tesla adapter to use the stations. If you do not have an adapter, visit the Transit Center customer service window during regular business hours for assistance.
See “What are the different plug or connector types?” in this FAQ for more information.
Today, most electric vehicles cost only slightly more to purchase than their traditional counterparts, but they cost much less to operate and maintain every year. EVs require little to no maintenance on the drivetrain, and electricity is significantly cheaper (and cleaner) per mile than gas or diesel fuel.
Additionally, there are many state and federal rebate and tax credit programs available. Be sure to search for all available programs in your area including discounts through special promotions, such as "group-buys," where dealers offer electric vehicles at a lower price to incentivize a large volume of sales. The Four Corners office of resource efficiency (4CORE) has great information on available incentives and upcoming opportunities in our region.
Extreme cold can reduce the range in EVs by as much 20-30% for current models, so certain considerations should be taken for cold-weather use. Heating air for passenger comfort can require significant amounts of energy in colder weather, and cold temperatures can affect battery charging. However, temperature-control technology is improving to compensate for these issues. Cold weather does not impact driving or handling, and many EVs have very advanced traction control and all-wheel-drive options.
Yes. At a local level, EVs do not have tailpipe emissions (such as Nitrogen Oxide (NOx), Carbon Monoxide (CO), particulate matter (PM)) that cause localized air pollution which can negatively affect public health. At a broader level, the overall emissions associated with using an EV depend on the source of electricity. So, the relative emissions of EVs can vary quite a bit depending on where they are being used and charged. Even with this variability, however, EVs have much lower per-mile emissions than traditional fuel-powered vehicles.
EVs charged in Durango and within LPEA’s service territory use electricity generated from an energy mix of energy sources. LPEA is on track to significantly reduce the greenhouse gas emissions associated with electricity in our region.
The EPA’s Beyond the Tailpipe Emissions Calculator is a great resource for understanding the emissions associated with EVs.
To setup an automatic or recurring payment, please register your utility account with the City's online payment processor and then setup autopay with either a checking account or credit card.
Yes. Please call (844) 329-9562 to pay by phone. You will need to know you utility account number.
If you purchased or sold your property using a local title company, the title company will process the ownership change and final payment of bill at the closing. If a local company was not used, the City will require the new owner to provide some written proof of ownership or legal right to the property. Use the Ownership Change of Utility Account from.
There are many factors that can contribute to higher than normal water consumption. One reason a leak. Check for dripping faucets, running toilets, etc. Summer irrigation contributes to higher consumption too. If you are concerned there is an error with your bill please contact Customer Service at (970) 375-5034.
Water consumption varies from household to household. On average a person will use 1,500 - 2,000 gallons per month in a residence with a washer and not including outside watering. It is common for a family of four to use 6,000 - 8,000 gallons per month.
Special Pick-up charges are added to an account if an extra pick-up was requested or if the can was overfilled. If your trash or recycling can is repeatedly overfilled you may want to consider upgrading to a larger size can.
Please contact us at (970) 375-5004 to change the size of your trash or recycling can.
In the City of Durango all dogs are required to be licensed annually or triannually through the La Plata County (LPC) Humane Society. For more information on licensing your pet please call the LPC Humane Society at (970) 259-2847 or visit their website.
Single stream simply refers to the common mixed recycling system that allows for paper, cardboard, plastic, and metal cans to be collected together in a single recycling container. The term single stream comes from the difference between this system and a multi-stream system where different types of materials must be sorted into individual bins: one for paper, one for plastics, and another for metals.
For a list of accepted materials, visit the City’s single stream recycling web page. Remember, GLASS IS NOT ACCEPTED in single stream in our region, so be sure to separate that out. It can be recycled for free 24/7 at the Durango Recycle Center. For this reason, some people refer to Durango’s system as dual-stream, but that can be unnecessarily confusing.
In short, yes. It has been well established that many more people recycle when everything can be collected in one container. Recycling sorting facilities have been designed to now efficiently sort through this mixed material. Overall, single stream recycling results in more material being recycled and diverted from the landfill.
No. Please do not bag your recyclables. If you generate more recyclable material than your container can hold, do not place additional material or bags outside of your container. Either hold the material for the next week’s collections, or bring excess material to the Durango Recycle Center. Residents with a utility bill can drop off recycling free of charge.
If you think you will regularly generate more recyclable material than what will fit into a 60-gallon container, please call 375-5004 to request a larger 90-gallon recycling container.
Plastic bags and plastic films are extremely difficult to separate from other recyclables at the processing facilities. These types of plastics get snagged on machinery and tangle up other materials.
Many plastic bags and films are recyclable, but they must be collected through a separate, dedicated system. You can recycle your plastic bags at most local grocery stores. The most common thing that bags are turned into is plastic boards like the kind outdoor plastic decks and park benches are made of.
Glass can easily break, and glass shards can get mixed in with other materials. These shards can be challenging to sort out of recycling, and they can pose a hazard to workers at our sorting facilities. Some communities do accept glass and that is because their collections processes and regional sorting facilities operate differently.
Glass can be recycled for free 24/7 at the Durango Recycle Center. Glass is transported to the Front Range where it is processed into new glass bottles.
Yes, but it can depend.
Under the current city code, any building or complex with more than 3 units is technically considered a “commercial” account for waste collection purposes, regardless if the units are businesses or residences.
All multi-unit complexes with 8 or more units are required to provide recycling services to their tenants. Complexes with 3-7 units are the only residential buildings in Durango not required to have recycling, but the building managers are allowed to sign-up for service either through the City of Durango, or other commercial providers.
If you live in a complex with 8 or more units that is not providing recycling service, contact 970-375-5004 to file a complaint. If you live in a complex with 3-7 units that does not provide recycling, contact your HOA, building manager or landlord to discuss the possibility of signing up for commercial collection services.
Residents that live in complexes without recycling service can bring their recycling to the Durango Recycling Center to drop off for a small fee. These residents must pay a fee to drop off recycling because they do not pay for recycling service on their utility bills.
No, but you can drop off your recycling. The City of Durango offers curbside trash and recycling collection services only to city residents. County residents can bring their recycling to the Durango Recycling Center to drop off for a small fee, or contact your service provider to see if they offer curbside recycling.
County residents must pay a fee to drop off recycling because they do not pay for recycling service on their utility bills.
The recyclable material that is collected by the City is first taken to the Durango Recycling Center, located at 710 Tech Center Drive, where it is baled. From there the bales are sent to processing facilities that open up the bale, and sort the materials by type. These sorted materials are then baled once more and sold to facilities that use this material to create new goods.
Some materials like Styrofoam, PVC, and biodegradable plastics cannot be recycled, and so they are sorted out during processing and are sent to the landfill.
There are several common reasons why a container may not have been collected: During Holiday weeks, collections are often delayed a day; if you did not set out your container by 8 a.m. you may have missed the collections truck; if your container was not facing the correct direction, or if it was overfilled, the truck may not have been able to collect it.
If you feel that there was a mistake with your collections, give the Trash & Recycling office a call at 970-375-5004. Staff can look up your address and see why your collections were missed.
City of Durango collections requires that the lids on trash and recycling containers and dumpsters must be completely closed in order to be serviced properly. If you overfill your container, and the lid does not close, this may interfere with the collections process and you may be subject to an additional charge.
If you think you will regularly generate more material in a week than what will fit into a 60-gallon container, please call 375-5004 to request a larger 90-gallon container.
Yes. Give the Trash & Recycling office a call at 970-375-5004 and staff will be able to put in a work order to repair or replace. In some cases repairs may require a charge on your utility bill.
As long as it is safe to do so, collections will follow our routes as planned. If certain routes or streets are deemed unsafe, then collections may be delayed by a day due to winter storms.
Backflow can be hazardous. In the EPA’s “Best Practices Guide”, it is stated: “Cross connections are ever present dangers that exist in most water systems and can result in serious chemical or microbiological contamination events in drinking water systems.” Backflow can occur from something as simple as a garden hose left in a bucket of cleaning solution, but can also be much more serious.
One example of what can happen occurred within 55 miles of Durango at a public school. A chemical used in the heating system boilers backflow into the drinking water. Samples taken determined that the chemical was chromium in levels as high as 700 parts per million. The head chemist said that it was miraculous that no one was seriously injured or killed. They were lucky. The yellowish water was discovered by a home economics teacher before school started and proper precautions were taken.
Ordinance O-2018-6 was enacted by the City of Durango to help limit the scattering of trash and to prevent bears and other wildlife from accessing neighborhood trash. Each year in our region dozens of bears are killed after interactions or conflicts with humans. In many cases, attraction to trash and food is the root cause of these conflicts. Additionally, scattered trash is a public nuisance, an environmental hazard, and takes up city resources to clean. The ordinance recognizes the responsibility of individual community members to prevent wildlife conflicts and trash scattering by properly securing their trash.
To obtain a wildlife-resistant residential trash container, contact Trash & Recycling at (970) 375-5004. Medium and large wildlife-resistant residential trash containers are available from the City of Durango for a small additional monthly fee.
To report scattered trash, or for additional information about the scattered trash and wildlife ordinance, you may contact City of Durango Code Enforcement at (970) 375-4930.
Wildlife resistant containers are only required after receiving a wildlife scattering trash violation. Otherwise, wildlife resistant containers are optional, but highly encouraged. These containers significantly reduce the chance that wildlife will get into your trash and therefore reduce the chance you could be fined for scattered trash.
Yes. Waste haulers and the City of Durango can provide commercial wildlife-proof metal dumpsters or replace plastic lids with metal lids and latching mechanisms for an additional monthly service cost. Contact your waste provider for specific charges.
There are no restrictions on bird feeders. However, it is best to not feed birds from April 15 to November 15. If you do feed birds, it is recommended that you suspend bird feeders at least 10 feet off the ground and 10 feet away from places bears can access. Bird feeders should be brought inside at night and stored in a secure structure, along with any seed or sugar water.
If a bear is acting aggressively and is a threat to your safety or property, you should immediately contact Colorado Parks and Wildlife at (970) 247-0855. After hours and weekends, please contact Central Dispatch at (970) 385-2900.