Why is the owner's name listed on my account online?
The owner's name is listed because our system pulls the owner name not the billing name on the account. As long as the account is correct, you will receive the credit for the payment.

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1. How can I setup my account for automatic payments/autopay?
2. Can I make a payment over the phone?
3. How do I add/remove my name from a utility account if I bought/sold my house?
4. Why is my usage so high?
5. What is the Special Pick-up charge on my bill?
6. Why is the owner's name listed on my account online?
7. How do I upgrade/downgrade the size of my trash can?
8. What is the average water usage?