To commend a Dispatcher for a job well done or report a concern or complaint on a 911 call, please email the agency at email@example.com. All concerns and commendations will be investigated, and a response returned to you.
In the year 2023, the Durango La Plata ECC investigated seven inquiries regarding Dispatcher performance. All seven were classified as inattention to detail on the part of the call-taker. Any incident investigated can result in either disciplinary action against or remedial training.