Customer Service

Contact Us for Questions

Water & Sewer Emergencies and Questions	(970) 375-4801	utilities@durangogov.org
Trash & Recycling	(970) 375-5004	trash-recycle@durangogov.org
Parking	(970) 375-4960	parking@durangogov.org
Transit	(970) 259-5438	transit@durangogov.org
Utility Billing	(970) 375-5034	customerservice@durangogov.org
Water Dock Card	(970) 375-4801	utilities@durangogov.org

The Customer Service Division of Finance serves the public by:

Maintaining utility accounts for residential and commercial water, sewer, trash, and recycling services
Answering calls for Water and Sewer service emergencies or general questions
Answering calls for Trash and Recycling service needs or questions
Processing Parking citations and passes
Processing Transit passes and answering route information
Generating monthly utility service bills and answering questions regarding bills
Conducting water meter maintenance and investigations